Duchaine says while memorising every employee at a company is difficult, there are steps to help reduce the cognitive load when committing a face to memory. It turns out the more someone knows, the easier the learning process can be. “The more information you have about the person, the better able you’ll be to embed them into your memory,” he adds. “Even though it’s not visual, knowing what that person does, the things they like and the friends they have connects all those various parts of the brain together.”